Client Servicing interns are often the primary point of contact for a client or customer. Their job tasks include directing and controlling the processing and fulfillment of orders, fielding customer inquiries, and resolving customer complaints. They may also streamline business operations, provide product training to customers, discuss technical aspects about a product, and assist marketing campaigns. Additionally, they often help in developing procedures, establish standards, and track shipments to ensure that delivery occurs timely. They may work with logistics, transportation, sales, and other departments for coordination purposes.

 

Client servicing interns essentially establish and cultivate relationships with a company’s clients. Their goal is to meet client needs so customers are satisfied, resulting in profits for the company. The interns must have strong customer service and interpersonal communication skills. They additionally must have solid verbal and written communication skills. These interns should be able to manage time, projects and sales efficiently and be detail oriented. Employers also usually require interns to be proficient with computers and software spreadsheet programs such as Microsoft Exce